Senior Product Manager - Sales Management

Job Title: Senior Product Manager - Sales Management 

Location: (including hybrid): Melbourne, Australia

Salary: $160,000 - $190,000 + superannuation

Opening date: Thursday 9th January 2025

Closing date for applications: Friday 7th February 2025

Kaluza reimagines energy to bring net-zero within everyone’s reach. The Kaluza Platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. 

From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. 

Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion in Melbourne to further reinforce our capabilities as a globally distributed energy platform.

We're in the early days of building our team and so in-office presence to us is important - working really closely with our clients to forge a strong working relationship. Our team currently works from our office in Melbourne CBD (Spencer St) 2-3 days per week. 

Our goal is to build a self-sufficient and empowered team here on the ground in Australia. We’re well on our way, but until we get there we still have some reliances on our UK team. Being comfortable working flexibly for a portion of your working week to cover time zones is required. 

Where in the world of Kaluza will I be working?

The global energy transition is disrupting retail energy markets. To thrive, retailers must rapidly diversify product lines and deliver compelling customer-centric propositions. Maximizing Customer Lifetime Value (CLV) is key to unlocking future growth. Kaluza’s integrated platform, with cutting-edge sales management and retail automation, empowers energy retailers to turn this disruption into a competitive advantage.

You’ll be joining the Kaluza Product community. We’re a group of Product Managers and Leaders focused on translating complex needs into simple and innovative solutions that solve real customer and business problems. 

You’ll be working on Kaluza’s Sales Management solution. Kaluza is building a suite of SaaS technology products that forms the platform revolutionising the way energy retailers operate globally. This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza’s customers.

We are seeking a highly experienced and driven Senior Product Manager to lead the development and execution of our next-generation sales management capabilities. Our Sales Management module allows our clients to seamlessly manage their portfolio of energy and non-energy products, streamlining the entire sales process from product catalog management to order fulfillment. This is a high-impact role with the opportunity to shape the future of energy retailer’s sales operations and drive significant business growth.

What will I be doing?

As a Senior Product Manager, you will be responsible for:

• Building market leading energy retail sales management capabilities. You will understand what great looks like in the energy retailer commercial domain and plot a path for how Kaluza can keep pushing the boundaries for our customers.
• Knowing your customer. You will be very familiar with the different customer groups in Energy Retailers and how their needs differ.  You will effectively communicate product plans, progress, and risks to stakeholders across the organization. You’ll be able to build strong relationships.
• Driving performance.  Define, track and take ownership of KPIs to measure the success of the platform. Analyze data, identify areas for improvement, and iterate on the product based on user feedback and market trends.
• Collaborating. Working with cross-functional teams to see a piece of value from concept to delivery and, most importantly, to customer and client impact.
• Ownership. Set the product roadmap working, and engaging with internal and external stakeholders to achieve the right outcomes.

Is this the job for me?

You may be a perfect fit for this role, if you:

• Love having an impact. With millions of end customers, improvements you make will have huge reach.
• Are inquisitive. You question things, don’t accept the status quo, are always looking for how things can be improved. You love understanding your customers through speaking with them and analysing their data.
• Care about the product craft and also value pragmatism. We are always looking for how we can improve and are laser focused on delivering value.
• Have a deep understanding of e-commerce principles.  You’ll have a proven track record of building commerce solutions across both B2B and B2B2C environments, ideally with experience of multiple 3rd party platforms.
• Have API product management experience.  We’re building an API-first SaaS product - experience building API-first products and a solid understanding of API principles, patterns and user needs will be a distinct advantage.
• Are both deeply analytical and user centric. You love diving into understanding the right data model as much as you love exploring customer needs.
• Know the energy industry. Having an existing understanding of the energy industry isn’t a must but is a plus.  You will demonstrate the drive to learn about a fascinating, complex and ever evolving industry.

Kaluza Values

Here at Kaluza we have five core values that guide us as a business: 

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.

Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?

From us you’ll get

We're just getting set up in Australia for the first time, so we'll build out our full benefits offering in the coming months. Currently, from day one, you will get:

• Progressive leave policies - including leave dedicated to the moments that matter to you the most
• Annual discretionary bonus
• Dedicated personal learning and home office budgets
• Flexible working — we trust you to work in a way that suits your lifestyle
• 26 days holiday

We'll then build out our benefits and progressive policies soon to ensure your Total Reward package is highly competitive, and that you're well looked after

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.