Migration Programme Manager

Job Title: Migration Programme Manager 

Location: (including hybrid): Melbourne, Australia

Salary: $140,000 - $170,000

Opening date: Thursday 9th January 2025

Closing date for applications: Friday 7th February 2025

Kaluza wants to power a world where net-zero is within everyone’s reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. It’s a huge challenge, but often the toughest problems are the most rewarding to solve.

Since launching in 2019, Kaluza’s technology has been empowering some of the biggest energy suppliers to better serve millions of customers.

From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. And most importantly, they enable suppliers' customers to drive decarbonisation with smart, low carbon technologies.

Kaluza is currently in an exciting growth phase, undergoing the next phase of our international expansion in Melbourne to further reinforce our capabilities as a globally distributed energy platform.

We're in the early days of building our team and so in-office presence to us is important - working really closely with our clients to forge a strong working relationship. Our team currently works from our office in Melbourne CBD (Spencer St) 2-3 days per week. 

Our goal is to build a self-sufficient and empowered team here on the ground in Australia. We’re well on our way, but until we get there we still have some reliances on our UK team. Being comfortable working flexibly for a portion of your working week to cover time zones is required.

Where in the world of Kaluza will I be working? 

Kaluza’s Migration Programme Manager will work in Client Success. They are at the heart of delivering maximum value to our clients by orchestrating our major implementation programmes and ongoing professional services projects. In this role, you’ll facilitate work getting done across multiple organisations, have strong empathy skills, commercial nous and, of course, be extremely organised. You’ll be able to draw on years of experience working with clients on complex system migrations to deliver transformation through technology.

You’ll be helping support initiatives which are delivering Kaluza’s Energy Retail platform and Kaluza’s Flexibility platform.

The Energy Retail platform is a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally. This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza’s customers. 

Our Flexibility platform is to be the nervous system connecting energy retailers, grid operators, and consumers, Flex will aid us in creating the distributed, consumer-centric, dynamic energy system of the future. Bridging the gap between distributed renewable generation and smart devices, it helps consumers shift their energy consumption to times when there's more renewable energy. This not only saves them money, but enables society as a whole to meet the challenge of decarbonising transport and residential heating/cooling. We’re also supporting this vital shift by building the innovative technology behind unique, market-leading customer propositions like Vehicle to Grid and Drive Anytime Energy Plan with our energy retailer partners.

What will I be doing?

The Migration Programme Manager at Kaluza is responsible for the delivery of client-facing aspects of large scale software migrations in the APAC region. The team in which this role sits ensures Kaluza meets our clients’ strategic objectives by providing structure, momentum and alignment to the teams involved to achieve the desired outcome.

Specifically this role will coordinate all aspects of forming, and delivering, the migration approach and the programme plan to deliver against our contractual obligations whilst balancing the needs and risk appetite of the client.

Your main responsibilities will be:

• Leading client engagement in order to align on migration approach and plan
• Facilitating workshops, discussions on optimising the migration plan in order to achieve the best outcomes for the client and Kaluza.
• Owning the migration readiness plan
• Working with the team to ensure all necessary roles and responsibilities are defined and understood (e.g. RACI model)
• Owning the delivery plan and eliciting activities required from contributing teams.
• Ensuring all stakeholders are aware of progress, risks, blockers and keeping everyone focused on the objective(s).
• Agreeing activity across the plan is owned and there is a documented ‘definition of done’.
• Providing regular progress updates related to migration to business and client
• Identifying and removing blockers through facilitation to enable earliest delivery of value.
• Managing dependencies between Kaluza and our clients and partners.

Is this the job for me?

Ideally you’ll have the following skills:

• Influencing - effectively communicating various options for delivery along with associated pros and cons, in order to arrive at the best outcome for the client and Kaluza
• Programme management - highly capable of forming, delivering, and closing significant strategic change initiatives.
• Critical thinking and analysis - Working with stakeholders and clients to understand their requests in the context of platform strategy, proposing alternative options or delivery timelines that meet their needs but prevent an entirely bespoke feature set.
• Communication - able to effectively summarise large amounts of information for stakeholders and teams that enable quick routes to understanding and decision making.
• Problem solving - will approach obstacles from all possible angles to create a solution.
• Team mobilisation - able to rapidly bring people together around a common objective and provide clear roles and responsibilities.
• Rapid comprehension - able to quickly understand the complex and to make sense of it so as to be able to act with autonomy and decisiveness.
• Proactive - recognises what is important, does it, and communicates progress without needing to be asked.

Ideally you’ll have the following experience:

• Have worked on large scale, complex software migration programme ideally within the utilities sector
• Working with complex data sets
• Multiple years’ experience of delivering change across a number of teams, whether as a project, product, or programme manager.
• Have worked on the implementation of complex B2B software.
• Comfortable working at team level at a task detail level and at executive level by providing summaries and key information.
• Track record delivering a range of initiatives.
• Demonstrable ability to respond to change and maintain a highly agile mindset insofar as earliest possible delivery of value.
• Experience in the energy or utility industry is preferred, but not required

Kaluza Values

Here at Kaluza we have five core values that guide us as a business: 

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.

Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?

From us you’ll get

We're just getting set up in Australia for the first time, so we'll build out our full benefits offering in the coming months. Currently, from day one, you will get:

• Progressive leave policies - including leave dedicated to the moments that matter to you the most
• Annual discretionary bonus
• Dedicated personal learning and home office budgets
• Flexible working — we trust you to work in a way that suits your lifestyle
• 26 days holiday

We'll then build out our benefits and progressive policies soon to ensure your Total Reward package is highly competitive, and that you're well looked after.

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.