Sales Operations Program Manager

Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, operations strategy & planning, and sales operations to drive business impact and growth for the Americas. The team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally across the Enterprise Business supporting Leaders, Managers, and Sellers.  

Do you have a passion for supporting people and resolving their issues? Do you enjoy doing root cause analysis, investigating complex problems, managing projects from end to end, and collaborating across different teams to identify proactive solutions. How about developing AI solutions, automation, and other process improvements to transform the business? If so, the BSO team is looking to hire Sales Operations Program Managers for Revenue Excellence, Employee Resource Management & Design, and Incentive Compensation/Quota/Awards, respectively. 

In these individual contributor roles, you will routinely engage in activities such as proactive audits, escalation management & user support, data & reporting management, business analysis, field enablement, and driving AI solutions. You will also play a critical role in modernizing processes, tools, and platforms to reduce costs, save time, improve field productivity, and achieve high quality outcomes. 

By applying to this U.S. based position, relocation is not provided for the role. 

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.