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Sr. Product Manager Technical, Alexa Enterprise

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Seattle, Washington, USA

2d ago
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Job Description

On-site
Are you passionate about innovation and making an immediate impact on customers' lives? daily? Are you a data-driven, technical product leader with experience launching enterprise software?

As a Senior Product Manager – Technical, you will (1) assist in defining the customer journey from sign-up, sign-in and usage of Alexa on Alexa built-in devices, (2) assist in defining the CX for Alexa set up on Alexa built in devices, and discovery CX for various high value Alexa experiences on a Alexa built-in device, (3) support in managing a portfolio features that enables daily engagement for Alexa customers and Alexa Enterprise partners (4) assist in designing strategies to deepen existing customers’ relationship with Alexa outside of Echo devices; and (5) collaborate with OEM partners to provide them with tech requirements to include Alexa built-in voice experiences in their own product portfolio.


Key job responsibilities
Key job responsibilities
• Work on inception to launch on new 3P Alexa built-in segment expansion.
• Assist in develop tech and product requirements, design specifications, go-to-market plans, and partner communication strategy for key product features
• Deliver strategies on how Alexa collaborating with at least one other AI Agent
• Create buy-in for your vision across the Alexa organization and with external partners
• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results
• Establish key performance indicators, drive feature adoption, and measure the health of your product and business
• Assist in create and influence product roadmaps across a large organization

A day in the life
As a Senior Product Management-Technical, you will work with customers to assist in define the product vision and business plan for a new, strategic Alexa business. You will get buy-in on your vision from customers, partners, and executives across the company. You will collaborate with design and engineering leaders to assist in define product requirements, delightful user experiences, and a scalable architecture. You will collaborate with marketing, PR, and BDSA leaders to assist in define how to take your products to market and drive broad adoption. You will partner with design, engineering, business development, solutions architecture, and finance leaders to support build roadmap(s) . Partner with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers and more device form factors.

About the team
The Alexa Enterprise (AE) mission is to extend Alexa's capabilities and services to partners, accelerating Alexa's vision of creating the smartest, most capable and trusted AI personal assistant. We help our partners create value, and deliver a business we love. Alexa Built In (ABI) is one of product portfolio of AE and it adds Alexa to 3P endpoints such as Smart TVs and Speakers to profitably drive incremental endpoints and new-to-Alexa customer acquisition. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their device usage and delight their customers.
We serve world-class customers such as Samsung, LG, Philips, Hisense, Sonos and Bose, powering Alexa experience in millions of devices worldwide. Our team owns the end to end Alexa experience on a Third party device. Customer can ask Alexa to search their favorite content, control their smart home, change their device settings and even switch on/off devices without using physical device buttons.
Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience in building and driving adoption of new tools
- MBA
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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