Sr. Manager, Software Dev., Outbound Communications

The Outbound Communications Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable, well-designed software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience. As a Sr. Software Development Manager on the team, you’ll have huge impact on how customers, including friends and family, engage with Amazon.

We’re looking for a strong software development leader who loves building a high-performing strong team and cloud-scale global systems from the ground up, and who wants to help shape the roadmap for how Amazon communicates with it's customers globally. As one of the senior leader on our team, you’ll work closely with our engineering staff, scientists, and our executive team to design and execute your vision. You will guide a team of smart software engineers to architect and develop the right technical solutions to meet the team's multi-year vision.

You will also lead efforts to improve your team’s performance and stability, drive recruiting efforts, develop existing talent, and help foster Amazon’s developer-oriented culture. Successful candidate will have an established track record of delivering complex distributed software systems, keen technical aptitude, excellent project management skills, solid communication skills, and be dedicated to achieve results in a fast paced environment.- 10+ years of engineering experience
- 5+ years of engineering team management experience
- 10+ years of planning, designing, developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment- Experience partnering with product and program management teams
- Experience designing and developing large scale, high-traffic applications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.