PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software. At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose. Join us and be part of a team that is making a real impact. To learn more about us, check out
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Position Summary:As a member of PointClickCare’s Legal and Compliance team, you will work on critical initiatives and projects that significantly impact PointClickCare, its customers, and other stakeholders. Reporting to PointClickCare’s Privacy Officer, you will identify, analyze, and distill ever-changing information-privacy requirements applicable to PointClickCare’s various operations throughout the United States and Canada in order to assess, modify, and carry out PointClickCare’s privacy policies, procedures, and training. You will be relied upon to provide accurate, timely, and relevant information to enable informed leadership decisions.
The subject matter of your work will focus primarily on the privacy of protected health information (PHI) that PointClickCare holds as a HIPAA business associate on behalf of HIPAA covered entities (and in accordance with other applicable federal and state patient privacy laws (e.g., 42 CFR Part 2, etc.)). A meaningful portion of your work, however, will also address the patchwork of emerging consumer- and employee-based privacy laws (e.g., CCPA/CPRA, VCDPA, UCPA, CPA, etc.) that affect certain limited aspects of PointClickCare’s business. In addition to proactive policy work, you will lend your expertise in response to day-to-day privacy compliance matters from inside and outside the company, including questions regarding specific information security events and questions from customers regarding PointClickCare’s data use practices.
In this role, you will collaborate with team members from across multiple departments, including Security and Trust, Data Intelligence, Product Management, Clinical Solutions, Customer Success, and Government Affairs.