Lead IT Manager

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As a Lead IT Manager you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes managing a team that works hands-on with cutting-edge technologies, such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, management of the troubleshooting and resolution of hardware issues, and ensuring the smooth operation of critical systems.

You’re welcome to work in our colocation in Vineland, New Jersey.

Your responsibilities will include:

• Manage the IT support team to achieve KPIs in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance. 
• Planning, executing, and monitoring regular IT tasks to maintain and improve IT infrastructure operations. 
• Manage IT support, including diagnosing and resolving issues related to IT hardware, and ensuring continuous support of the data center's IT infrastructure. 
• Manage project tasks that include installation, upgrading, and dismantling of hardware based on operational requests and requirements. 
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.

We expect you to have:

• 5+ years of team management, with hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.
• Driving License (Category B)

It would be an added bonus if you had:

• ITIL and/or PMI certification

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries between 90k - 140k plus quarterly bonuses and equity based on your experience.

Join Nebius Today!

What we offer 

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Hybrid working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!