Senior Engineering Program Manager – Retail Packaging, Device Packaging Experience

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Role:

The role of a Retail Packaging Engineering Program Manager (Retail Packaging EPM) is to drive execution of the device packaging experience in support of product launches and sustaining packaging programs. This role will focus primarily on awareness around global regulatory requirements pertaining to packaging and establishing implementation plans for ensuring compliance against enforcement dates. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time and oversight of any initiatives being driven/owned by other team members. The role also involves ownership of the Print On Demand (POD) labeling process and deliverables, and will have some involvement in supporting Extended Producer Responsibility (EPR) reporting. In addition to creating packaging plans, and development/compliance schedules, the role requires Bill of Material (BOM) support.

Working closely with global, cross-functional team members (e.g., Product Legal, Compliance Legal, Hardware Compliance Engineering, Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management), they define key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements.

Key job responsibilities
A strong program management foundation is required for this role and ability to prioritize and manage multiple competing tasks/deliverables is critical. Ability to navigate ambiguous situations and develop execution plans around limited information is also a key requirement.

- Primary ownership and oversight for driving compliance against device packaging related global regulations.
- Own and manage large scope packaging change initiatives against device packaging related global regulations.
- Track status and drive progress on device packaging related global regulations not under direct ownership
- Execute Print On Demand (POD) labeling deliverables
- Own and evolve the POD labeling process looking for more efficient workflows and addressing process risks
- Support EPR reporting demands and help evolve overall process and new tools
- Help drive NPI and Sustaining program packaging development- 6+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- BA/BS degree in Packaging, Engineering, UX Program Management, or related studies
- 7 years of relevant work experience in the packaging and/or program management field
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Packaging Engineering, Packaging Program Management, or direct packaging development experience
- Knowledge or experience in global packaging development and manufacturing
- Experience on programs using product development process lifecycles
- Experience with label design, label design programs, implementing, utilizing and/or sustaining Print-On-Demand (POD) labeling processes
- Experience with the assessment and implementation of compliance and regulatory requirements.
- Strong interpersonal skills; ability to work closely with people at all levels of the organization to facilitate the implementation of packaging programs including structure, artwork, factory build readiness and escalations
- Excellent written and verbal communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.