Localization Program Manager, Seller University

Help global businesses large and small discover and realize the benefits of selling on Amazon through best-in-class educational content. At Seller University, we educate small, medium, and large businesses from around the world as they begin their journey to sell on Amazon. If you are a talented and proven localization expert with experience managing global programs and are excited about intenting mechanisms for scale, then the localization program manager role on Seller University's Learning and Development team is for you.

As Localization Program Manager for Seller University, you will be responsible for managing complex localization processes, and working with global stakeholders including program managers, content strategy leads, learning experience designers, and language service providers. The ideal candidate will have in-depth knowledge in localizing multimedia rich content such as video, PDF and elearning. They will also be well versed in program management, and have the skills to drive strategic localization initiatives aiming for operational excellence, quality assurance, and establish best practice against our team’s goals.

Key job responsibilities
- Managing international localization projects end-to-end, working closely with internal business partners, external vendors and other stakeholders
- Leading and coordinating efforts to create and improve localization mechanisms and workflows that support team, stakeholders, and vendors
- Maintaining and improving the language quality program and operations for the team
- Working with content creators, strategy owners, and product owners to define and streamline processes upstream and drive best practices for the localization of content
- Clearly communicate roadmaps, progress, risks and change management to leadership and internal cross-functional teams
- Writing , editing, reviewing and maintaining localization process documentation

About the team
Amazon Seller University's mission is to educate global sellers with high-quality, multi-modality content covering tools, features, and programs, to empower and equip them to run a successful business. We are a team of product, learning design, program, analytics, and tech professionals who work collaboratively to innovate for and educate sellers.- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.