Sr. Administrative Business Partner

See yourself at Twilio

Join the team as Twilio’s next Sr. Administrative Assistant.

Who we are & why we’re hiring

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position is needed to provide coverage across all of our business units as a shared resource for administrative support. This role will cover for your fellow Administrative Business Partners during leaves of absence, vacations and other areas as needed. This role will provide proactive calendar support and juggle multiple deliverables with competing deadlines.

Responsibilities

In this role, you’ll:

• Provide executive coverage as needed, which will include handover meetings at the start and end of each assignment.
• Manage domestic and international travel and process expense reports on behalf of your executives; organize special events, team activities and successful meetings through participant and material coordination and execute specific tasks on short term projects.
• Track and help assist with the completion of key deliverables and follow up on outstanding items.
• Partner with your execs to understand their priorities in order to effectively address meeting requests and manage complex calendars.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3+ years’ experience supporting executives with the ability to make good decisions in a fast-paced environment with changing priorities.
• Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
• Ability to coordinate heavy calendar management, connect the dots between meetings and make proactive decisions to ensure executives are prepared.
• Experience planning virtual, in person or hybrid off-sites and team-building events.

Desired:

• Proficiency with Zoom video conferencing with ability to draft presentations, meeting minutes/actions, and coordinate oral and written communication for executives; proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets.
• The ability to be a team player while working cross functionally with stakeholders across all levels and different business units.
• Experience working at a High Tech company is strongly preferred.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: $73,400 - $91,800 CAD.

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.