Administrative Support Specialist

As an Administrative Support Specialist, you will play a critical role in supporting Office Operations (OO) projects by managing data, developing insights, and optimizing operational processes across our US offices. You will contribute to strategic planning, enhance efficiency, and promote sustainability within a dynamic team environment.

What you’ll do:

Technology & Systems Administration:

• Oversee and administer Jira and Confluence project spaces for US OO.
• Support onboarding for new hires and implement system change requests.
• Develop and maintain internal Confluence pages and dashboards for US offices.

Data Management & Analysis:

• Develop and maintain databases, dashboards, and reports to track KPIs.
• Provide data-driven insights to support OO and RE strategic planning for the US Region.
• Conduct qualitative and quantitative research to identify trends and make recommendations.

Project Management & Support:

• Assist in financial forecasting, resource planning, and project management.
• Contribute to long-term strategic and operational plans for US Office Operations.
• Evaluate and test new technologies, systems, and processes to improve functionality and efficiency.

Operational Insights & Reporting:

• Gather and analyze data across multiple teams and business units for benchmarking.
• Track vendor performance and compliance with SLAs and identify improvement opportunities.
• Monitor energy usage, workspace preferences, and security incidents to optimize office efficiency.

Compliance & Risk Management:

• Collate and track inspections and audits to ensure compliance with regulations.
• Identify operational risks and develop mitigation strategies.
• Support emergency preparedness and response planning.

Workplace Optimization:

• Analyze space utilization and employee movement to enhance workspace efficiency.
• Monitor the adoption of employee perks and benefits to improve workplace satisfaction.
• Support ESG initiatives and sustainability goals through data tracking and reporting.

What you’ll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the toughest problems in the financial markets.

In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries.
• Ownership over initiatives that directly solve business problems.
• 401(k) match up to 50% and fully paid health insurance.
• 25 paid vacation days alongside market holidays.
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more.

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Who you are:

• Strong analytical and data interpretation skills.

• Proficiency in project management tools (e.g., Jira, Confluence) and Microsoft Office Suite.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience with reporting, operational planning, and cross-functional collaboration is a plus.
• This position offers the opportunity to impact key operational areas, contribute to strategic initiatives, and support the seamless functioning of Office Operations.

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilizing the market no matter the conditions. With a focus on continuous improvement, we prioritize safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

At Optiver, we are committed to creating a diverse and inclusive environment of mutual respect. Optiver recruits, employs, trains, compensates and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.