Business Analyst

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description: As a Business Analyst in our Central Partner Services organisation you'll explore and propose commercial and operational opportunities on a global level to increase commercial performance. You'll collaborate with commercial specialists, Central and Regional Partners Services tracks, Product teams and Data & Analytics. A key part of the role will be delivering action orientated and innovative recommendations to local and global stakeholders resulting in tangible commercial and operational improvements. Key Job Responsibilities and Duties: Stakeholder Management Use expertise and interpersonal skills to manage stakeholders and innovate towards achieving ambitions together and create high performing working relationships. Be seen as an expert and key driver / iterator of stakeholders’ goals ultimately driving additional value to the business through the ability to make better decisions. Translate data findings into business stories for teams to make business decisions Commercial Awareness Use creative, innovative and strategic thinking to identify different opportunities to further improve partner performance and engagement while using a data driven approach Communicate proactively with other analysts to understand trends and effects from other efforts Produce intelligence through data analysis that leads to actionable outcomes Perform ad-hoc analysis, scenarios and benchmarking when needed. Innovation Identify challenges, opportunities and actions to improve data quality & consistency, actionability and visibility. Look for automation solutions on the different deliverables to have updated data Optimise existing dashboards, reporting and data insights to align with the fast-paced environment that changes rapidly. Data analysis and reporting Build dashboards and reporting that help the Central Partner Services teams to meet their objectives. Perform analysis to deep-dive business challenges or opportunities, on request and on your own initiative. Deliver reports with clear and actionable insights. Makes sure new data assets fit well in the current landscape Optimise the automation of regular reports. Ensure high quality output, by taking quality assurance measures. Business impact Is aware of the potential business impact of the work their team is doing and always prioritises based on that impact potential. Actively support others to find clarity on business initiatives and be widely accepted in the business as a key driver of value creation towards business ambitions. Qualifications & Skills: Demonstrated track record of identifying and proposing commercial / operational opportunities (preferably 3+ years of analyst experience) Very high problem solving and structuring skills, with the ability to simplify complex areas Analytical mastermind, with a statistical background Advanced knowledge of data collection and data processing tools like SQL, Python and relational databases Highly proficient in using data analysis, reporting and visualisation tools: e.g. Tableau Exceptional oral and written communication - able to visualise data insights and create a storyline that captures the audience. Ability to work with, influence and align with multiple stakeholders Business acumen to quickly understand Booking’s objectives and key results and the way all parts of the company work together to realise our ambitions. Excellent organisational skills, ability to prioritise tasks, and manage time efficiently. Thrive in a fast-paced environment and take ownership of your work Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Diversity, Equity and Inclusion (DEI) at Booking.com: Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.