Senior Product Manager, Commercial Growth

Overview

Verkada is seeking a Senior Product Manager to lead the design and optimization of our end-to-end commercial experience for customers and partners. This role focuses on the entire customer journey—spanning trials, purchases, renewals, and revenue growth—while enabling partners to seamlessly onboard, plan, transact, and manage customer experiences.

As the owner of Verkada’s "Commercial" experience, you will drive scalable, intuitive processes that enhance customer satisfaction and partner efficiency. Your work will directly influence how revenue is acquired, expanded, and retained, making these workflows frictionless and impactful.

Responsibilities

• Design and optimize end-to-end monetization workflows, including trials, purchases, renewals, and opportunities for revenue expansion
• Enhance the partner experience with tools and processes that support onboarding, transaction management, and ongoing customer service
• Improve trial-to-paid conversions through seamless onboarding and setup experiences for customers
• Simplify purchasing and billing processes to better serve enterprise-scale customers and distributed organizations
• Collaborate with cross-functional teams in Engineering, Sales, and Marketing to align commercial workflows with business and customer needs
• Continuously gather feedback from end customers and partners to refine the monetization lifecycle and drive adoption of new features
• Define and track success metrics, leveraging insights to identify growth opportunities and implement scalable solutions

Requirements

• 6+ years of product management experience in B2B SaaS, with a focus on monetization, revenue operations, or customer lifecycle management
• Bachelor's degree in Computer Science or a related field; advanced degrees are a plus
• Proven ability to create seamless experiences for customers and partners, including purchase, renewal, and managed services workflows
• Strong understanding of subscription models, including trials, billing, and renewals
• Experience building solutions for both end customers and partner ecosystems
• Exceptional analytical skills to use data effectively in identifying opportunities and driving decisions
• Demonstrated success in managing cross-functional projects to deliver impactful results
• Knowledge of SaaS economics, revenue models, and growth strategies for optimizing workflows is a strong plus

US Employee Benefits

Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 80% for family premiums
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches and snacks provided daily