Manager, Strategy & Operations

Location: Palo Alto, CA. 3 days a week in-office

Will support relocation

We are looking for a person to work closely with Navan’s VP of Expense Strategy and Operations, and senior leadership across the organization, to shape and drive strategic, operational, and organizational improvements. The scope of work will vary however, you will directly solve customer problems and work with leadership to identify, prioritize, and execute on strategic opportunities. 

What You’ll Do:

• Lead cross-functional efforts to help drive high-priority initiatives across the Expense business. You’ll drive projects that make our business healthier.
• Collaborate with leadership to identify, structure, quantify, and answer complex business problems to help inform executive decision making.
• Design, manage, and iterate systems and processes which help make the Expense business more operationally efficient. You’ll be designing a Quality Assurance system one day, and optimizing card stock inventory the next.
• Collaborate with Data and Engineering to develop and maintain dashboards/data visualizations on an ad-hoc basis.
• Collect regular feedback on product enhancements, quantify the impact of these enhancements on the business, and use that information to inform our quarterly roadmap planning process.
• Build and maintain models to help forecast OpEx and headcount/capacity planning.

What We’re Looking For:

• You’re an owner with a strong bias for action. You own the projects you’re driving, end to end. You dive deep into details and ensure things run smoothly, start to finish.
• You are analytical, structured, and can break down complex problems into simple components. Advanced Excel/Google Sheets experience strongly preferred.
• You have exceptional communication skills, business judgment, and the ability to tell compelling stories with data to senior leaders.
• You gravitate toward people and enjoy working in a highly cross-functional role. You can help engineering resolve a technical issue one day, and work with Accounting and Finance the next.
• You have 4+ years of progressively-growing responsibilities in a high-performance work environment, including Strategy/Management Consulting, Product Management, or Strategy & Operations in a high-growth tech company. MBA preferred but not required.