Front of House Coordinator - FTC

About The Team:

No two days are the same working within the Facilities & Maintenance team! If you thrive working within a fast paced environment, where teamwork is an absolute must and your priority is helping to improve and better everyday working life, then this role is absolutely for you. This is a FTC until 1 May 

What You Will Be Doing:

• You will be the “Face of HelloFresh”
• Maintaining site security by following safety procedures and controlling access via the front desk. 
• Be the first point of contact for all external visitors/contractors and issuing them with access passes. Ensuring all visitors are booked in via our Envoy system.
• Maintaining the approved contractors list, and ensuring all contractors are on the “approved contractors list”.  
• Notify stakeholders of visitor arrivals
• Receiving and sorting daily mail and deliveries. 
• Ensure the front desk area is tidy and presentable
• Daily site walk - Check the canteen vending machines are in working order. Contact the supplier if an engineer is required. 
• Obtain quotes & Raise purchase orders on Oracle. Record all the information on the Budget Tracker. 
• Contractor Supervision Inspection Checklists. Scan the completed forms from Facilities & upload to the correct month’s file.  
• Maintenance of various Trackers & H&S Audits tracker on a monthly basis. File paper copies.
• CCTV. Supply security camera footage when it is requested by an authorised person.
• Performing right to work checks. 
• Support Facilities Tech with light duties. 
• General Administration Duties. 

Who You Are:

• High level of customer service experience
• Ability to work in a fast-paced environment
• Good communication skills
• Be able to organise and manage your own workload effectively 
• Adept problem solving skills

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● If in the office, enjoy a free breakfast every day
● Eye care scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Beehive, Unit 1, St George's Way, Bermuda Park, Nuneaton 

Work Schedule: Monday to Friday (8am - 5pm or 7:30 - 4:30pm) 

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.