Senior Manager, Employee Relations

The Senior Manager, Employees Relations role is responsible for providing strategic as well as hands-on support to the business and the HR team in the areas of Employee Relations (ER), policy creation and training, and HR compliance. This role reports to the Director of Employee Relations and will lead and manage a team of Employee Relations professionals. In this role, you will work closely with cross functional stakeholders including our HR Business Partners and Legal teams to continue to build upon our compliance and ethics commitments while implementing solutions that support our distributed and diverse workforce. A successful candidate is a champion for the employee experience and passionate about leveraging our culture and policies to solve employee relations and compliance-related issues. 

You will:

• Develop, craft, and implement HR policies to satisfy legal requirements, cost containment, and work environments consistent with HelloFresh’s core values.
• Lead complex end-to-end  Employee Relations investigations from complaint to resolution. 
• Manage a team of ER professionals who work across investigations, compliance, & data analytics. 
• Promote business ethics and HelloFresh’s core values and DNA in all efforts. Responsible for preparing and delivering HR compliance-related training and communications to employees.
• Collaborate with other functional areas like the Legal department and other stakeholders in the delivery of compliance programs and training to employees
• Act as an expert advisor to HR team colleagues and point of escalation on compliance concerns, process gaps and actions from HRBPs, People Relations
• Review ER-related and compliance insights and themes and provide solutions to address root cause issues; coach and mentor HRBPs on improvement and consistency in documentation, 
• Use data to track, identify, and assess emerging People trends and advise on the potential impacts on our support of the business, especially as it relates to ER and Compliance.
• Analyze the development needs of business teams and develop and recommend process, policy and training solutions to meet those demands of Employee Relations, Compliance, and work with relevant stakeholders such as Learning Development, Legal, Operations and Global teams.
• Work in partnership with Legal to research changes in laws and regulations analyze their impact on the organization and communicate findings to stakeholders.
• Provide support and guidance to HR and management on aspects of accessibility and accommodation for the Company including physical and mental health, and supporting technological and other associated workplace accommodations, short or long term.

You are:

• An excellent communicator, able to present information in a clear and concise manner verbally and in writing to ensure others understand ideas; appropriately adapt message, style, and tone to accommodate a variety of audiences 
• Objective, approachable, and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner
• Discreet, understanding the sensitive nature of activities within the People organization and capable of maintaining the highest level of personal integrity and confidentiality
• Adaptable and flexible, you are motivated to drive results in a fast-paced environment where change is a constant, and can meet deadlines with a strong sense of urgency and adaptability
• A people advocate + culture curator: your passion for solving people problems a

and dedication to delivering a positive employee experience make you an awesome ambassador for our culture & team

• An ambassador of the HelloFresh DNA: Speed & Agility, Relentless Prioritization, Egoless Environment, Learning Never Stops, and Data-Drivenness
• A strong coach, adept at influencing, facilitating, process development, analysis, and problem-solving skills. A process-driven, background/systems-thinking mindset.
• Positive and resilient in your approach – a believer in employee advocacy and manager training while demonstrating active learning with a growth mindset.

You have:

• Bachelor's Degree or above (JD preferred), or 6+ years of experience in handling/leading sensitive and/or highly visible investigations or compliance work.
• Understanding of employment law implications on compliance issues and investigations and the ability to escalate for Legal attention as required.
• Experience with developing and delivering effective ER, Compliance, and training materials to a variety of audiences with consistency.
• Experience managing, coaching, and mentoring teams. Skilled at managing up and keeping leadership informed of critical matters.
• Excellent understanding of compliance regulations and ability to translate policies to action.
• Expert written and verbal communication skills.
• Experience handling multiple and complex projects simultaneously, and working in an environment that requires flexibility, innovation, superb customer service skills, and organization.
• Track record of strong collaboration skills.
• Ability to bring complex projects to fruition in a timely manner.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.