Senior Engineering Manager - Merchant Experiences

Location Details: Pune, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. 

Join our team   

Here at GoDaddy, the Merchant Experiences Team exists as the cornerstone of our commitment to empowering merchants and enhancing every interaction they have with our platform. This team is tasked with orchestrating an exceptional, seamless, and consistent experience across all touchpoints where our tools, functionality, and features are offered. Through thoughtful design, insightful analytics, and close collaboration across departments, we deliver a cohesive user journey that simplifies, inspires, and supports merchants every step of the way. Our mission is to enable experiences that resonate deeply with our merchants.

We are currently looking for an experienced, highly motivated, and focused Senior Software Engineering Manager to join the commerce Merchant Experience team to help build and maintain product experiences and capabilities for our commerce customers. We expect the candidate joining us in this position to hit the ground running, focus on hiring and building a team around him while also ramping up on our extensive product base.

 This individual will join us on our journey to build and scale our experience capabilities that deliver world-class interfaces and tools to our merchant, retail and individual partners improving their customer journey, pushing for operational efficiency and execution. Become part of a team that builds a platform with the best engineering practices that deliver beautiful, high-quality experiences for our customers! 

What you'll get to do… 

• Lead teams of different experience levels and mentor and coach accordingly
• Evaluate the architecture and work with the team to understand current engineering gaps and opportunities to evolve our technology stack
• Continuously improve productivity and sustainability with great coding, QA, and release processes, coaching less experienced team members
• Partner with the product engineering teams to evaluate and design resilient, scalable, and highly available solutions
• Develop cloud-native solutions to continuously harden our platform and cloud infrastructures at scale
• Solve complex business problems by utilizing disciplined development methodology, producing scalable, flexible, efficient, and supportable solutions using appropriate technologies
• You will be a part of our development team and actively participate in all phases of the software development lifecycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support
• Identify and communicate progress and risks to leadership monthly
• Drive quarterly and yearly roadmap planning
• Handle On-Call rotation, production issue investigation, and post-mortems

Your experience should include... 

• 5+ years of engineering management or leadership experience
• 8+ years of software development experience with NodeJS ecosystem, React, and Typescript
• Experience with Docker, EmberJS, Testing, CICD, Git, Relational and no-SQL Databases
• Proven track record in architecting and developing distributed systems using cloud technologies
• Hands-on technical experience leading engineering teams working with off-shore product teams and setting technical direction for all their engineers
• Experience with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence)

 You may also have… 

• Bachelor's degree in Computer Science, Mathematics, or other tech programs or related experience
• Experience with software delivery platforms and application monitoring tools (Kubernetes, Spinnaker, Datadog, AppDynamics, or similar)
• Experience with hosting solutions such as Managed WordPress, WooCommerce, cPanel, Plesk, or other platforms

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.