Strategic Account Manager (Logistics as a Service)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy.  

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo’s core product is a hyperlocal marketplace featuring the best restaurants in each city and delivery in less than 60 minutes. However, we believe that most restaurants and stores combine marketplaces with their own channels (website, phone, application, social media); and we want Glovo to be the delivery partner of choice for all of our partners’ deliveries, no matter the channel.

We are looking for a results driven problem solver to join the team in Nigeria to scale Glovo’s Logistics as a Service (LaaS) products, a vertical that helps our partners deliver orders created on their own channels (website, phone, application) via Glovo’s fleet of riders. As the LaaS Strategic Account Manager you will be the lead in Nigeria for generating sales and be the key representative of the LaaS team.

THE JOURNEY

• Be the primary person responsible for selling LaaS solutions to potential partners
• Be in charge of building relationships with high priority partners, understanding their business needs , pitching the right Glovo product, signing & launching them.
• Engage with key decision makers and follow up with them during the decision making process until you close deals with them.
• Lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties
• Understand partner needs and compile, and share feedback with the LaaS team
• Assist clients with API integration or registration process in the WebApp
• Provide comprehensive training to clients on the technical and operational aspects of LAAS service
• Act as the primary point of contact for client inquiries and requests.
• Address and resolve client issues promptly and effectively.

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 5 years of work experience in a business, commercial, sales, account management field
• Customer oriented with strong commercial skills
• Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions
• Willingness and ability to coordinate all technical, operational and commercial aspects
• Strong communication and interpersonal skills
• Project management skills, proactive, highly organized and detail-oriented with advanced stakeholder management skills
• Problem solver, data-driven, analytical profile Good knowledge of Google Docs and MS Office, Excel
• Proficiency in English

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home one day a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!