With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
The Strategic Workload Acceleration Team (SWAT) is a hands-on engineering team accelerating time to consumption and value realization of strategic workloads and creating stat-of-the art architecture solutions for scaled delivery.
The Senior Software Engineer role in Strategic Workload Acceleration Team (SWAT) will drive architectural and programmatic oversight for strategic initiatives, aligned with Microsoft’s priorities around AI innovation and enhancing platform resiliency. By providing depth of insight for architecture improvement and innovation, this role is critical in planning and driving execution of strategic programs that deliver on CE&S mission and operational goals.
The SWAT team is a highly technical team that accomplishes three strategic goals:
1) Work directly with our most strategic customer projects worldwide to ensure they are successful on the platform
2) Ensure our engineering teams fully understand the end-to-end technical details of their services through the eyes of our customers
3) Share best practices with the larger Customer Success community worldwide.
This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
