With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated and connected customer experience.
The Strategy and Operations team is dedicated to driving the strategic vision and operational excellence across CE&S. We aim to enhance our company's edge by leveraging market insights, fostering innovation, and ensuring seamless execution of strategic initiatives.
As a Business Strategy Manager for the Strategy, Planning, and Strategic Initiatives team, you will help drive high profile and high impact cross-functional initiatives that will accelerate our business and delight our customers. This opportunity will allow you to demonstrate your capabilities managing complex programs, conducting quantitative and qualitative analyses, and flex your technical acumen learning new and innovate technologies. You will work on some of the most impactful programs for our business and also have the opportunity to learn in a fast paced and energetic environment.
We are looking for a candidate with strong business strategy management skills who can work across complex teams to get things done, structure ambiguous work, and use their strategic thinking and intellectual curiosity to be a thought partnert to senior CE&S leaders and structure and conduct business analyses. If you have a passion for innovation, like to dig in and deliver, and thrive when given a challenge, then this may be the role.
This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
