People Operations Specialist - North America

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

People Operations Specialist - North America

Adyen is looking for an eager People Operations Specialist that can join the Global HR Innovations Team to further drive the international growth of the company. Our aim as a team is to support the development, management and retaining of our talented Adyen workforce - we keep our people moving to keep payments moving. 

At Adyen, our people are our greatest asset. Our unique company culture attracts the smartest people, who take initiative & ownership and can contribute to our fast growth. We believe that people reach their utmost potential if we give them freedom, opportunity, and ownership over their work. 

In this role, you will be guiding new colleagues through their pre-boarding/onboarding and support the business on all their HR queries. As a People Operations Specialist you will be part of the global HR Innovations team. 

This role is based in our San Francisco office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. 

What you’ll do:

Automation and Scale

• Be the champion for HR automation, data, and scale. Advance organizational effectiveness and solve challenges by tapping into your HR expertise 
• Build and extend our HR self-service tools and content to scale for our growing employee population
• Support and scale ongoing team projects by working closely with external vendors, every part of the HR Team, and other teams throughout the business

Employee Lifecycle

• Manage and continually improve our employee lifecycle, from onboarding to off-boarding
• Partner closely with the Total Rewards team to manage benefits administration, including benefits reporting, billing, strategy planning, and open enrollment 
• Partner closely with Recruiting, HRBPs, Finance, Legal, IT and other departments to ensure a smooth employee experience

HR Operations, Data and Compliance

• Partner internally to manage HR compliance with federal, state, and local employment laws and regulations 
• Maintain HRIS system, manage employee data, and regularly audit data to ensure accuracy and integrity
• Partner closely with the Payroll team to ensure accurate and timely payroll input
• Act as a first point of contact for employees on People Operations inquiries, responding to, following up on, and working to resolve any issues and problems 

Who you are

• Minimum of 6 years of experience in a People/HR Operations role or similar  
• Experience with an HRIS, preferably Workday 
• Excellent communication skills and attention to detail
• The ability to work both independently and in a team environment 
• Able to handle sensitive information, discretely with a high standard of integrity and confidentiality
• Experience in onboarding and off-boarding, preferably in an fast-growing organization
• Innovative mindset
• Experience working in a global environment 

The annual base salary range for this role is $105,000-$137,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.