People and Culture Coordinator

Lightspeed is currently seeking a highly capable and dedicated full-time People & Culture Coordinator to join our team for a 9 month, fixed term period. We are looking for an exceptional candidate who possesses excellent organisational skills, values confidentiality, and pays meticulous attention to detail. You will report directly to the People Business Partner, playing a vital role in ensuring the smooth day-to-day operations of our People & Culture function for the Netherlands and Belgium.

As the right hand to our People Business Partners, Payroll, and People Operations team members, you will play a critical role in managing the complete employee lifecycle, ranging from conducting onboarding sessions to ensuring HRIS data integrity and generating insightful reports. This role is truly the backbone of the function responsible for nurturing our most valuable asset: Our people. 

Our joint mission

Lightspeed powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!

Role

• Own the employee lifecycle support and administration for the Benelux region (new hire paperwork, onboarding, role/salary changes, Workday updates, time off management including arbodienst support, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping
• Collaborate with our office management, IT, Recruitment and People Business Partners to ensure smooth onboarding and offboarding processes for the Benelux team
• Perform audits on system information to ensure data integrity while maintaining strict confidentiality and building on our internal control mechanisms
• Assist in coordination of employee programs that may include training, recognition, DEI, volunteering, and wellness programs
• Provide general administrative support to the People team and take on special People projects as needed

And a little bit of...

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
• Identify, recommend and proactively take initiative for process and workflow improvements that will allow us to scale and support our significant growth goals

Experience

• A minimum of one year of experience in a HR or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows
• Experience with Google drive, Workday, ADP, Greenhouse, ServiceNow, Google sheets or similar software
• Basic understanding of employment laws, regulations, compliance requirements and the differences across Benelux
• Fluent in both Dutch and English

Attributes and skills

• An acute eye for detail is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies.
• A customer-centric approach to HR service delivery, focusing on responsiveness, empathy, and professionalism when assisting employees with HR-related inquiries and concerns.
• Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.
• Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.