eCommerce Site Merchandiser, Surface Consumer

The Consumer Sales Organization (CSO) is a global team at Microsoft responsible for sales across Modern Life (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. We are looking for a eCommerce Site Merchandiser, Surface Consumer for our Digital Direct Sales team to support North America.

The eCommerce Site Merchandiser, Surface Consumer is responsible for planning, executing and optimizing online merchandising strategies for the North America. They use experimentation, personalization tactics as well as data, analytics and customer insights to enhance the customer experience and increase sales. They collaborate with key stakeholders within North America to ensure that business priorities and goals are met. They are part of worldwide site merchandising team, share best practices and innovations, and drive consistency and efficiences across regions.

At the core, we are a customer-focused team that encourages a diverse & inclusive culture. We are respectful, collaborative, accountable and approach work with a fun, positive attitude. The right candidate can expect to have opportunities for career growth and development.

What we will do for you:

• Champion your successes at every level of our leadership
• Empower you with the opportunity to gain new experiences and improve upon your strengths
• Support who you are as your authentic self
• Make career development a consistent priority

 How you will make an impact:

1. Raise and maintain the standards to achieve a best-in-class onsite strategy and execution across the entire customer journey that puts our customers first
2. Assess, propose, and implement bold and innovative ideas for growth
3. Develop insight-driven narratives with sound recommendations
4. Build relationships with other Microsoft teams globally with the goal of creating exceptional customer experiences, scaling programs, establishing best practices, and sharing knowledge

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.