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Trulioo

Senior Marketing Operations Manager

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Vancouver, BC

5h ago
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Job Description

Hybrid

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. 

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. 

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online. 

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

  • Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
  • Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
  • Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
  • Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

 

Position Summary:

As a Senior Marketing Operations Manager, your focus will be on optimizing marketing operations with a strong emphasis on reporting, performance measurement, and continuous improvement. Your role will focus on creating scalable processes that streamline campaign execution, enhance lead flow, and ensure data integrity across platforms. Additionally, you will be responsible for developing reporting structures to track and assess the effectiveness of marketing efforts, providing key insights to guide decision-making and improve future operations.

What you'll be doing:

  • Establish and maintain scalable processes that ensure best practices in marketing operations, including campaign architecture, segmentation, lead scoring, lead nurturing, data quality, and reporting.
  • Administer Marketo, ensuring best practices and identifying areas for optimization and innovation.
  • Evaluate and administer marketing software and tools to ensure data integrity across platforms, ensuring integrations are optimized.
  • Work with other marketing stakeholders to help strategize and execute campaigns that deliver on marketing objectives, including a nurture engine tailored to different segments of the funnel.
  • Act as data steward, auditing data to ensure accurate reporting, identifying data-driven insights to share with the broader marketing team.
  • Supporting a regular cadence of marketing performance reporting that focuses on impact of marketing programs.
  • Lead and recommend areas for improvement and innovation across marketing tools/tech and processes to support the growth of the business and show the value of marketing efforts.

You have:

  • 5+ years of experience in Marketing, Operations or Technology
  • 5+ years of experience working in Marketo 
  • 5+ years of experience working in SFDC
  • Data-driven with a passion for sales and marketing alignment, process efficiency, and continuous improvement.
  • Creative, trustworthy, engaging, organized, and passionate about marketing operations.
  • Experienced in building scalable processes in a MAP and collaborating with demand generation professionals on campaign execution.
  • Able to excel in fast-paced work environments and juggle multiple deadlines.

You jump to the front of the line if you have:

  • SaaS/tech experience
  • Certification in both Salesforce and Marketo

 

Pay Transparency (Vancouver)

We take a market-based and data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location, and scope. 

Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience, and location.

Annual Salary
$125,000—$145,000 CAD

 

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. 

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.  

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

 

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