Plumbing Manager -
Lead and Inspire a Team of Plumbing Professionals!WHO WE ARENorfolk Air Heating, Cooling, Plumbing and Electrical is a one-stop shop for Norfolk, Virginia Beach and Chesapeake homeowners and businesses in need of HVAC, plumbing, and electrical installation and repair. We are available 24/7, every day of the year, to perform residential plumbing and HVAC maintenance and installation, as well as electrical upgrades and rewiring for the best in home comfort.
Are you ready to take your career to new heights with a company that truly values your potential?Imagine working in an environment where your growth is a priority. At Norfolk Air, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. We place and emphasis on providing exceptional training and development programs, ensuring you have the tools and knowledge to excel. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve. At Norfolk Air, we nurture your skills and provide the support you need to reach your full potential.
As a
Plumbing Manager, you will be responsible for overseeing our residential plumbing service department and ensuring the delivery of top-quality service to our valued customers. Your leadership abilities, technical expertise, and commitment to customer satisfaction will be instrumental in driving the success of our plumbing division. We offer competitive compensation, comprehensive benefits, and a supportive work environment where you can thrive as a leader.
Responsibilities:Create and drive revenue through the plumbing
department.Lead, mentor, and motivate a team of residential plumbers, providing guidance and support to maximize their
potential.Oversee all aspects of the residential plumbing service department, including scheduling, resource allocation, and project
management.Ensure the timely and efficient completion of plumbing service calls, repairs, and
installations.Conduct regular performance evaluations, provide constructive feedback, and implement training and development programs to enhance the team's
skills.Foster a customer-centric culture within the plumbing department, emphasizing exceptional service, professionalism, and attention to
detail.Collaborate with other department managers to streamline operations, optimize resource utilization, and enhance overall customer
experience.Maintain a high standard of workmanship, ensuring compliance with industry standards, local codes, and safety
regulations.Develop and maintain strong relationships with customers, addressing any concerns or issues promptly and
effectively.Implement and monitor key performance indicators (KPIs) to track the department's performance and identify areas for
improvement.Stay updated on industry trends, advancements, and best practices, and share knowledge with the team to promote continuous learning and
growth.Manage inventory, equipment, and supplies, ensuring they are well-maintained and readily available for service
calls.Collaborate with the sales and marketing teams to identify opportunities for business growth and develop strategies to attract new
customers.Uphold company values and policies, consistently representing the company in a professional and ethical manner.
Qualifications:Plumbing Service Management experience
preferred.Master Plumber License
preferred.Proven experience in residential plumbing services, including installations, repairs, and
maintenance.Strong leadership abilities, with a track record of successfully managing and developing
teams.Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members, customers, and other
stakeholders.Solid understanding of plumbing systems, fixtures, and materials. And knowledge of plumbing software and other relevant
tools.Strong technical knowledge and problem-solving
skills.Detail-oriented with a focus on delivering quality workmanship and exceptional customer
service.Ability to work under pressure and prioritize tasks in a fast-paced
environment.Service Titan experience is strongly
preferred.Valid driver's license and clean driving recordJob Type: Full-timePay: $80,000 to $105,000 annuallyBenefits:401(k)Dental insuranceEmployee discountHealth insuranceLife insuranceOpportunities for advancementPaid time offParental leaveProfessional development assistanceReferral programVision insuranceSchedule:Monday to FridayWeekends as neededSupplemental Pay:Bonus opportunitiesSigning bonusExperience:Residential Service Plumbing: 5 years (Required)Plumbing management: 1 year (Required)License/Certification:Master Plumber License (Preferred)Ability to Relocate:Norfolk, VA: Relocate before starting work (Required)Work Location: In person#HP1Job Type: Full-timePay: $80,
000.00 - $100,
000.00 per year
Schedule:
Monday to FridayWeekends as needed
Supplemental Pay:
Bonus opportunities
Ability to Commute:
Norfolk, VA 23518 (Required)
Ability to Relocate:
Norfolk, VA 23518: Relocate before starting work (Required)
Work Location: In person
