👀 This is a temporary role, with a one-year contract
At Pleo, we’re on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays - we believe spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We’re creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters.
Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way.
We're looking for a Customer Success Manager to join our Giants team managing the UKI region at Pleo. In this role, you'll work closely with our high-value "Giants" customers, ensuring they thrive and grow with Pleo and be part of the Customer Success team as we scale our portfolio of customers. If you're excited about building relationships, solving problems, and making an impact: driving force behind customer retention, expansion, and overall success in the UKI market, the this is the opportunity for you!
Where will you be based? This role is based in our Lisbon office 🇵🇹, with occasional travel to the UK.
As a Customer Success Manager Giants, you will:
You'll thrive in this role if you have:
You'll report to Chloe, Manager of Customer Success, and work closely with teams in sales and product. Our team is 3 CMS responsible for the Giants segments is highly collaborative and dedicated to retain customers. You'll also have the chance to partner with teams across Sales & Growth to ensure success
If this sounds like your kind of adventure, we’d love to hear from you!. Please apply and submit your CV in English!
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
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