Commerce Executive

Ogilvy has been operating in Vietnam for over 25 years and has played a leading role in helping to shape the marketing communications industry in Vietnam today. We remain committed to continuing this legacy and are on a mission to help create the next generation of hybrid and fluid modern-marketing talent by making Ogilvy the “Best Place to Work” in Vietnam for GenZ by 2025. 

About Ogilvy One

Ogilvy One, a leader in direct, digital, and relationship marketing, made for the AI era. We bring together deep customer understanding, creativity, and state-of-the-art technology to help our clients create more valuable and enduring relationships.  Today, authenticity and true connection have never been more important. In this evolving environment, we don’t believe it’s enough to just manage relationships: so, our focus is designing next generation relationships for our clients that are more tailored to individuals and work at the speed of consumers. Accordingly, Ogilvy One’s core methodology - Relationship Design – underpins all our client work across Acquisition, Service Design, Continuous Commerce, and CRM and Loyalty services. Ogilvy One has a global team, with 3,800 staff and experts in key markets in all regions of the world. This includes specialist partners and a global technology capability led by Verticurl. And, as always, Ogilvy One works as an integrated part of Ogilvy. 

About the Role  

The Commerce Executive supports the Commerce Manager in executing social commerce strategies for our clients. They assist in the day-to-day management of e-commerce activities, coordinating with internal teams and external partners to ensure smooth operations and achieve clients' objective.

What You’ll Do  

• E-commerce strategy development: Assist in developing monthly e-commerce plan and seasonal campaign plan following account briefs, client briefs and store performance 

• Performance Monitoring & Reporting: Assist in tracking key performance indicators (KPIs), collecting data, conducting research to deep dive insights and provide recommendations to improve results. 

• Client Management: Maintain daily catch up/ response to client’s questions & requests with commerce expertise advise. 

• Platform Management Support: Support in liaising with e-commerce platform partners (e.g., Shopee, Lazada, TikTok), enablers on campaign execution, performance monitoring, and issue resolution. 

• Project Management and collaboration: frequent catch-up with enablers, platforms, internal teams to manage total performance & activities running. Ensure project timeline on track 

• Market Research & Analysis: Conduct market research, competitive analysis, performance report to identify trends, opportunities, and best practices in e-commerce. 

• Other assigned tasks: Provide administrative including scheduling meetings, preparing presentations, and managing documents to support business. 

What You’ll Need 

• 1 year of experience in e-commerce, or related industry.  

• Have a basic understanding & knowledge of e-commerce principles, practices, and e-commerce performance metrics. 

• Strong analytical, research and problem-solving skills. 

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). 

• Good communication and interpersonal skills.  

• Ability to work independently and as part of a team. 

• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. 

• Ability to communicate effectively in English 

  #LI-DNI 

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.