Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
The Solution Engineer is a cornerstone of Arcadia’s sales process, serving as the technical and strategic partner to our sales team, leadership, and clients. This role bridges the gap between client needs and Arcadia’s innovative healthcare data and analytics platform, ensuring our solutions align with the complex challenges of today’s healthcare landscape.
By bringing deep healthcare expertise and a consultative approach, the Solution Engineer plays a critical role in:
· Showcasing the impact of Arcadia’s platform through tailored demos and solutioning.
· Translating client challenges into actionable use cases, aligning Arcadia’s capabilities with their strategic goals.
· Engaging with stakeholders to address follow-up questions, solve problems, and clarify technical details.
· Collaborating with subject matter experts across the organization to deliver accurate, insightful, and high-value solutions.
This role is vital for helping prospective and existing clients fully understand the transformative potential of Arcadia’s solutions, while empowering our sales team to succeed in a competitive and dynamic healthcare landscape.
What Success Looks Like
In 3 months
- Complete all necessary onboarding and training sessions
- Attend introductory meetings with key teams (Sales, Product, Customer Success)
- Review existing sales materials and demo environments
- Start building relationships with key internal stakeholders
- Begin the 12 week Solution Engineer Credentialling Course
In 6 months
- Participate in client meetings and product demonstrations with senior team members
- Successfully pass first phase of the Solution Engineer Certification Program
In 12 months
- Successfully pass all remaining Solution Engineer certification requirements including Final exam
- Successfully lead a full product demonstration independently