Customer Engineer, SMB, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience delivering technical presentations.
• 1 year of experience with cloud native architecture in a customer-facing or support role.

Preferred qualifications:

• Experience with one technical area (e.g., networking, security, databases, AI/ML, IoT, etc).
• Experience in one programming language (e.g., C,C++, Java, etc.).
• Understanding of common systems management concepts such as image management, patching, automated deployment, etc.
• Understanding of cloud architecture and deep knowledge of cloud providers.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• Build product and/or partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with customers and partners, empowering them to drive via a successful demo, pilot or proof of concept, support sellers & partners to drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.