Responsibilities

On the back of high customer demand and as part of our ongoing and successful Professional Services build out in EMEA, we are looking for an exceptional Senior Technical Architect. 

In this role, you will be responsible for:

• Participating as a lead architect in professional services engagements, focused on integrating with SAP.
• Working on customized customer onboarding, statements of work and other customer facing activities
• Being a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Becoming the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contributing to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Developing content to coach our partner ecosystem on Workato delivery best practices
  
  

Through professional services engagements, you will:

• Lead business requirements sessions.
• Develop architectural designs for customer integrations and automations.
• Conduct recipe reviews.
• Advise on unit, integration and user acceptance testing best practices.
• Conduct production readiness assessments.
• Advise on production deployment procedures.
• Conduct post-live deployment health checks and guidance on recipe and process optimizations
• Provide thorough knowledge transfer to customer and partner teams.
• Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to these align with customer organizations’ needs.
• Be embedded in customers’ organisations and rapidly understand and absorb their current business process and levers and advise on how they can be improved through automation, orchestration or adoption of other Workato platform features

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions. With extensive exposure to SAP.
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
• Deep understanding of security and governance needs for large enterprise organizations.
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances.

Preferred / Nice-to-haves:

• Experience as an Enterprise and/or digital architect.
• Master’s degree in Computer Science, Software Engineering.
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases.
• Knowledge of AWS, Azure, GCP, and Ruby.
• Experience having worked in a start-up environment.