Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Purpose
Five9 is on a mission to deliver the New CX. As businesses serve their customers using a range of business and communications applications, Five9 integrates with the most important of these applications to ensure that the Customer Experience (CX) and User Experience (UX) is seamless across the applications. Five9 is seeking a highly skilled and dynamic Director of Product Management to manage the Partner Integrations Portfolio. This portfolio includes a range of adapters and connectors that provide tight integrations with Customer Relationship Management (CRM), Customer Service Management (CSM), Unified Communications (UC), and Virtual Desktop Infrastructure (VDI) applications. In addition, the portfolio includes powerful Media Streaming APIs for integration with media processing and AI-powered applications.
Responsibilities
Experience & Capabilities
Education
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.