Devices and Services Trust, Privacy, and Accessibility (TPA) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). TPA offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency and reduce privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.
TPA is seeking a Privacy Specialist to document and assess privacy controls and hold owners accountable for their effectiveness and health. The ideal candidate should feel excited and empowered to solve complex problems to protect customer privacy, hold control owners accountable for enforcement outcomes, and assess, record, track, and report our compliance posture to senior executives and regulators. The ideal owner is detail-oriented and has excellent writing, critical thinking, and project and stakeholder management skills.
Key job responsibilities
Responsibilities include working with senior team members, builders, engineer, product, legal, PR, marketing, and other privacy and security teams across Amazon to:
- Document privacy controls, map them to customer promise and policy requirements, and develop a risk-based, prioritized testing plan
- Develop test plans for privacy controls in coordination with counsel, PR, product owners, technical program managers, and software development engineers
- Conduct assessments of privacy controls to evaluate their operational effectiveness
- Validate that privacy controls align with our customer promises and internal policies
- Identify gaps in privacy control implementations and recommend corrective actions
- Drive corrective actions to closure by establishing owners, dates, and escalating effectively to leaders
- Draft, publish, and regularly update privacy policies and standards to align with findings
- Conduct change management to ensure awareness and implementation of privacy requirements
- Monitor privacy regulations, industry frameworks and best practices, and business developments to update or create privacy requirements as needed
- Raise business awareness of privacy requirements
- Assess and monitor the health and performance of privacy requirements implementation
A day in the life
This is an inherently cross-functional role where you will work directly with engineers, product managers, policy and compliance specialists, legal, PR, marketing, and other Amazon builders to help them identify the need for new or changed privacy policies and hold them accountable for implementing mechanisms to enforce them. You will use your investigative and/or analytical experience and demonstrate your excellent writing skills and experience driving alignment among diverse stakeholders. You should be comfortable working in a fast-paced, rapidly evolving environment with fast delivery time, rapid iteration, and data-driven decision-making.
About the team
This role is a part of Trust Fundamentals’ Privacy GRC team within TPA. Our GRC team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional enabled to take on increasingly complex tasks as their careers progress.- 3+ years of compliance experience
- Excellent written, critical thinking, project, and stakeholder management skills
- Ability to translate complex requirements into simple and actionable language
- Ability to thrive in a fast-paced environment with high complexity and ambiguity, many diverse stakeholders, and large volumes of data at scale
- Ability to assess and adapt to changing priorities
- Bachelor's degree or equivalent- 5+ years of privacy compliance experience
- At least 1 International Association of Privacy Professionals (IAPP) Certification
- Experience working for a technology company
- Juris Doctor, Master’s degree or equivalent
- Experience building privacy compliance programs from scratch
- Experience reporting status and health of compliance programs to senior leaders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $99,900/year in our lowest geographic market up to $164,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
