Technical Account Manager

Everbridge is a rapidly growing US company expanding internationally.  We are seeking an experienced Technical Account Manager (TAM) to support large clients.

Reporting to the Director of Professional Services, the TAM will represent Everbridge as a member of our client’s business continuity team during the deployment, and expanding use, of the Everbridge solution.  In this role, the TAM will provide project management support, technical consultancy, system design and configuration support, and training.  Additionally, the TAM will act as the advocate for the customer within Everbridge during normal operations and an escalation point when necessary.

The TAM is a highly qualified, technical resource and experienced professional who works in a team environment to maximize our value to our customers.

The TAM will work closely with our clients, Account Managers, Operations, and Product Development personnel. We are seeking an extremely energetic and motivated person who enjoys working in a fast-paced environment with excellent communication and customer management skills.