Customs Associate

Help us streamline client’s customs processes! 

The Opportunity:

Flexport is experiencing massive growth with 2000+ Flexporters across 40+ global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Global Customs Associate to join our Customs Team in Hamburg. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry.  You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.

You Will:

● Digitally prepare and file all documentation required to customs clear goods in our bespoke software.
● Manage a large client base shipping multiple commodities.
● Have a client-centric approach - Be obsessed with the client and work with them to find solutions and think outside the box.
● Review, organize and analyze incoming documents to ensure compliance with the local Customs Regulations.
● Provide necessary documents to other government agencies when required (MSA,Traces etc).
● Confidently classify goods, be the expert and provide advice to clients.
● Identify the potential for the use of a Preferential Trade Agreement on a per shipment basis AND understand how to read free trade agreements.
● Maintain excellent working relationships with clients by providing first in class customer service.
● Become and be a trusted trade advisor to clients.
● Manage mid level projects within the team to drive operational processes and efficiency.

About you: 

● Experience in customs, including experience in handling customs declarations.
● Ability to handle a large volume of entries & clients
● Familiarity with Customs product classification and the EU tariff.
● Excellent communication, interpersonal, and organizational skills.
● Next-level logistical problem-solving skills, finding solutions to complex client problems is a must.
● An obsession with client happiness. You succeed when they succeed.
● Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
● High level of computer literacy. No paper. All digital.
● Understanding of special procedures (is a bonus)
● Ability to handle a range of commodities including goods requiring specific licenses.

Your benefits: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment
• Lunch food delivery 4 days a week incl. vegetarian options, a salad bar and special menu options, plus breakfast options, snacks, soft drinks and barista coffee.
• Health insurance:  employee contribution part is covered by Flexport
• 25 paid vacation days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

We kindly ask our candidates to apply with a CV in English, thank you!

Why apply? 

We truly thrive on providing a best-in-class office environment, with a hybrid working model where we offer a state-of-the-art workspace in Hamburg City Centre, with modern technology and an open office feel with like-minded problem solvers to work alongside. 

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