Research Manager, Client Service - Bilingual Korean/English

OVERVIEW: 

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this Research Manager, Client Service position at Guidepoint may have your name on it.

This position will be hybrid in Toronto, Canada. 

What You’ll Do: 

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects .
• Work with Project Managers and other team members across Seoul and Athens to develop strategies for satisfying each client project request.
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered.
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients.
• Work closely with the Project Managers and other team members across Tokyo and New York to optimize client use of Guidepoint’s services.

What You Have: 

• Bachelor’s degree.
• Previous internship/volunteering/extracurriculars.
• 2-3 years of previous client or account management experience.
• Fluency in English & Korean
• Desire to work in a sales/lead generation role that is KPI and metrics-driven .
• Ability to work in a fast-paced, results-oriented environment.
• Excellent time management and organizational skills.
• Outgoing personality with the ability to speak with people at all professional levels.
• Intellectual curiosity and desire to learn.
• Excellent written and verbal communication skills.
• Demonstrated ability to work both individually and as part of an international team.

You will also be eligible for the following benefits: 

• Paid Time Off 
• Comprehensive benefits plan 
• Company RRSP Match 
• Development opportunities through the LinkedIn Learning platform 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-HYBRID

#LI-KH1