Deputy
Senior Director, Professional Services
🌎
Remote - United States
2 months ago
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📥 0 clicked apply
Job Description
Remote $194,000 - $232,500
Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.
If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!
Position Overview:
We are seeking a dynamic and experienced Senior Director, Professional Services to lead and manage our pre- and post-sale customer solutions, implementations, delivery services, and partner management functions globally. This role will oversee teams located in the US, UK, and Australia, driving operational excellence, ensuring customer satisfaction, and developing strong partnerships both internally and externally.
The ideal candidate will have extensive experience in leading global teams, strong cross-functional collaboration skills, and the ability to deliver exceptional customer outcomes. You will work closely with Sales, Product, Engineering, and Customer Success teams to ensure seamless integration between pre-sale promises and post-sale execution.
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