Business Program Manager, Empowering Employee Experiences

In the Consumer Sales Organization (CSO), our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Gaming, Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.  

As a member of our People Operations & Learning team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO. 

The Business Program Manager, Empowering Employee Experiences, is accountable for people operations. This includes ensuring the successful activation and execution of the Consumer Sales People Plan, which is vital for aligning our workforce with our  strategicour strategic goals. It involves managing the onboarding process for new hires to ensure a smooth transition into the organization. Ensuring that all operations adhere to regulatory standards and internal policies including Compliance readiness. Supporting various cross-business transformational projects, driving initiatives that foster innovation and improve overall business performance. 

The BPM role drives impact by planning, designing, and delivering predictable and measurable solutions for selected programs that support the Consumer Sales Organization team members, and helps scale execution and simplification that result in CSO and Microsoft achieving their purpose and business objectives.  Working in a global sales and marketing organization at the intersection of customers, hardware partners, and channel partners, you’ll have the opportunity to help shape business programs and strategies that have global impact. 

This role is flexible in that you can work [up to 100%] from home. If you have a passion for and curiosity about creating clarity, generating energy and delivering success, and are looking for a role that provides an opportunity to influence cross-company, enjoy working in a fast-paced environment, and are ready to identify opportunities for growth and drive scale, we’d love to hear from you.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.