Business Program Manager

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The CE&S Employee Experience & Culture team's purpose is to actively connect our employees to the company and org mission. We do this through engagement across the globe and within local and regional experiences. Our priorities are focused on experiences that serve to build inclusion, energy around Artificial Intelligence (AI) Adoption, and a learn-it-all culture of excellence in leadership for our people managers.

The purpose of the Business Program Manager (BPM) will be to lead the Americas region to ensure successful landing of the CE&S Culture Strategy, working in close collaboration with peers leading Asia and EMEA. The BPM will guide the regional Community Program Managers (PMs) to deliver events and experiences that align to the org's mission and have measurable outcomes. The role will be crucial in ensuring that employees in our Americas region feel a sense of thriving in their roles and community.

The BPM will be responsible for successfully landing and ensuring adoption of the priorities of the CE&S Culture Strategy. In close collaboration with peers serving Asia and EMEA, the BPM will create a plan that ensures employee connection to the organization's mission through engaging experiences with measurable outcomes. The BPM may own the design and execution of 1-2 programs such as MECx for people managers, CE&S annual GIVE campaign or others. The BPM will guide the work and ensure positive outcomes in collaboration with Community PMs across the Americas.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.