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Skillsoft

Sr. Analyst Content Production & Services - Lab Developer

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India - Hyderabad

5d ago
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Job Description

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

 

At Skillsoft, we are all about making work matter.  We believe every team member has the potential to be AMAZING.   We are bold, sharp, driven and most of all, real.  Join us in our quest to democratize learning and help individuals unleash their edge.   ​ 

OVERVIEW:  

As a lab developer, the primary function of this role will be to build and maintain VM-based and cloud-based labs as designed by subject matter experts. This entails standing up VMs and installing and configuring software on those VMs to meet supplied specifications. In addition to lab development, the Lab Developer will also help provide user support during live Bootcamps and help respond to content related questions from learners via the Ask a Mentor feature. Other development tasks, such as reviewing content for technical accuracy and authoring assessment questions may also be assigned. 

It is expected Lab Developers will keep up to date with emerging technologies, certification news, and industry trends to act as a resource to internal and external stakeholders. 

OPPORTUNITY HIGHLIGHTS:  

  • Build and maintain VM-based and cloud-based labs 

  • Respond to learner questions in real-time text-based chats and email 

  • Participate in content development, primarily performing technical reviews of virtual lab content and assessment questions 

  • Provide subject matter expertise to internal stakeholders by keeping up to date on emerging technologies and industry news, and communicating as necessary 

  • Maintain in-depth understanding (“expert user”) of Skillsoft technologies and services 

SKILLS & QUALIFICATIONS:  

  • Post-secondary education in a related field or an equivalent combination of training and experience 

  • Previous experience (1-2 years) working in a customer-facing role 

  • Strong research, analytical and troubleshooting skills 

  • Ability and willingness to learn and participate in ongoing education 

  • Committed to excelling in a team-oriented distributed environment 

  • Ability to communicate information and ideas clearly and concisely, orally and in writing 

  • A minimum of intermediate knowledge in one of the following areas: 

  • Cloud (AWS, Azure, GCP) 

  • DevOps 

Knowledge in one or more of the following areas is also valued: 

  • Programming 

  • Data Science 

  • Infrastructure & Operations 

  • Security 

  • Data 

 

SUCCESS QUALITIES:  

Personally Accountable for Team Success.  We unleash our edge together. 

Confident Achievers.  We are bold. 

Intellectually Curious.  We are sharp. 

Adaptable, Agile & Resilient.  We are driven. 

Customer First.  We are real. 

​ 

MORE ABOUT SKILLSOFT: 

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.  

​ 

Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. 

​ 

Thank you for taking the time to learn more about us.   
If this opportunity intrigues you, we would love for you to apply! 

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. 

​ 

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law. 

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.

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