Sr. Analyst Content Production & Services (Editor)

Job Overview

The Content Production & Services Sr. Analyst is responsible for reviewing and revising instructional materials for a variety of content development initiatives. In addition, the individual will facilitate and assist in the quality assurance of multiple projects within a fast-paced environment, while working closely with the management team to meet all content development standards.

Job Responsibilities

· Perform editorial reviews of instructional materials, ensuring the quality of multiple project outputs.

· Audit project outputs for quality and identify good and bad trends.

· Understanding of copyright and trademark rules and requirements

· Generate and report project data on a regular or as-required basis.

· Help identify process gaps and recommend process improvements.

· Assist in developing quality standards and employing clear examples that can be used as guidelines and training by internal and external resources.

· Develop and deliver workshops, training, or coaching sessions as required.

· Mentor both internal and external resources on creating quality instructional materials.

· Maintain in-depth understanding (“expert user”) of Skillsoft technologies and services.

· Perform any other assigned duties as required.

Job Requirements

· A 3rd Level qualification in technology, technical writing, instructional design, or equivalent experience is necessary.

· Comfortable working with technical IT content – experience as a technical writer or editor required.

· Experience providing quality assurance for instructional content or other technical material is an advantage.

· Participation in an instructional environment as an instructor, content developer, or subject matter expert is an asset.

· Experience or familiarity with computer-based training is a strong asset.

· Experience in a fast-paced work environment is beneficial in this challenging position.

Skills Required

· Experience in the review/revision of instructional content that is delivered through a variety of learning modalities (e.g., online presentations, e-mail, assessments, etc.)

· Excellent writing and communication skills are critical in this position

· Excellent time management and organizational skills

· Ability to handle stress, while maintaining high attention to detail and a positive approach

· Strong "process" and analytical skills and problem-solving abilities

· Strong research skills, in both technical and business-related areas