Acts as a thought leader in digital/AI transformation to advise customers and represent Microsoft, and coaches others on how to do this.In addition to achieving immediate sales goals, the team must understand the challenges of automotive, transportation, telecommunications and information services customers and help them achieve your business transformation agendas more rapidly while promoting the differentiators and competitive advantages of Microsoft technologies.
In particular, This role will be expected to remove the inhibitors to consumption in pre-sales, help the team develop a vision for the customer and a roadmap to achieve it, work with customers as well as Microsoft partners, and apply an orchestration model that takes into account the unique characteristics of the platform business. The team must be able to learn and apply the orchestration model based on the unique characteristics of the platform business.
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Required and Critical/Important capabilities and skills are
Account Management
Knowledge of and ability to manage individual customer/partner accounts or a portfolio of aggregate account pipelines by developing and maintaining relationships with existing customers/partners, tracking account status, and ensuring the health of account metrics.
Business Acumen
The ability to understand the parts of the business and your interrelationships. This includes skill in understanding the industry, competition, and expected future developments and challenges, the business's competitive strengths and weaknesses, opportunities to grow the business and reduce operating costs; and awareness of the environment for opportunities.
Business Knowledge
The ability to appreciate the technical nature of the business, as well as how a particular function relates to that industry and the competition.
Change Management
The ability to define and implement procedures and/or technologies to deal with changes in the environment. This may include adapting to change, controlling change, and/or affecting change.
Competitor Intelligence
Knowledge of competitors and your products or services in the market; this includes the understanding of the relative advantages and disadvantages of Microsoft's products or services.
Conflict Resolution
The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.