Engineering Manager, Core Tech

Who we are 

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the organization

The Infrastructure organization is dedicated to building and maintaining the foundational infrastructure that powers Stripe’s innovative products and services. This includes Core Infrastructure, which ensures the reliability, performance, and scalability of critical tier-0 systems; Data Platform, responsible for the architecture and optimization of data systems; and Developer Infrastructure, which enhances the productivity of engineering teams through efficient tools and workflows. Reliability Insights and Excellence focuses on maximizing service reliability through data-driven insights and best practices. Meanwhile, Admin Platform builds the internal tools that streamline operational processes, and Support Experience Engineering enhances customer interactions by providing effective support solutions. Together, these teams drive the efficiency, reliability, and scalability necessary to support Stripe’s mission of providing outstanding financial solutions.

Each group plays a vital role in Stripe’s overall success, bringing unique expertise and focus to the table. Below are more detailed descriptions of the specific teams within these organizations that are currently hiring, highlighting their contributions, innovations, and the ways in which they collectively enhance Stripe's infrastructure and user experience.

About the teams

The Compute Organization is responsible for building and maintaining tier-0 systems used by Stripe teams for running, deploying, networking, monitoring, and configuring their services. We own a large number of critical services which support Stripe’s 5.5 (9s) of reliability. Our infrastructure team cares deeply about our people, collaboration and delivering impact for the company. 

The Document Databases org is responsible for providing a fully-managed, highly available, secure, performant, and efficient database-as-a-service (DBaaS) for all of Stripe. Document Databases is the de-facto storage solution for most of Stripe’s product surface area, processing all of Stripe’s payment volume. We run a massive fleet of databases, and our offering is one of the largest MongoDB deployments on the planet.

Ruby is the most used language at Stripe and is used to create tier-0 services. Ruby Infrastructure ensures that Stripe engineers who work in Ruby are as effective as possible. We own build systems, IDE tools, code analysis, a gradual static type checker (https://sorbet.org/), and a lot more. We are passionate about the user experience and productivity of Stripe engineers.

What you’ll do 

In this role, you will play a key part in enhancing the reliability, performance, and scalability of Stripe’s essential infrastructure. You’ll work closely with many teams across Stripe to develop solutions that elevate our systems and enrich customer experiences. We’re seeking candidates who are enthusiastic about building robust infrastructure, committed to collaboration, and ready to tackle complex problems in an agile environment. You’ll have the chance to innovate, optimize processes, and establish strong partnerships across teams, ensuring we understand and meet the diverse needs of our engineering community.

Responsibilities:

• Collaborate with engineers and leaders across Stripe to identify and capture opportunities to enhance our infrastructure platform, ensuring effective fault isolation, resource utilization, data security, and operational efficiency.
• Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use.
• Manage processes to help the team do its best work and engage effectively with the rest of Stripe.
• Engage with teams to create team vision, business goals, and yearly roadmaps.
• Use best of breed agile methodologies to consistently deliver on team commitments.
• Recruit great engineers, in collaboration with Stripe’s recruiting team.
• Develop engineers on the team, helping them advance in their careers.
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.
• Collaborate with stakeholders across engineering to provide a wonderful user experience.

Who you are 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• 10+ total years of engineering experience with a minimal 3 years of management experience.
• Experience in building and scaling distributed platforms with a focus on horizontal scaling and sharding, ensuring exceptional performance to meet the needs of diverse applications
• Proven track record in managing teams that successfully shipped and operated critical software services, fostering a collaborative environment that values continuous improvement.
• Strong quantitative and analytical skills that drive data-informed decision-making and foster a culture of excellence within the team.
• Demonstrated ability to work effectively with geographically distributed teams, promoting clear communication and collaboration across time zones to ensure alignment and shared goals.
• Successfully recruited, mentored, and built high-performing teams, creating an inclusive environment that attracts diverse talent and empowers individuals to thrive.
• Ability to operate with a high level of autonomy and responsibility, taking ownership of projects and driving initiatives that contribute to the overall success of the organization.
• Exceptional written and verbal communication skills, enabling clear and persuasive interactions with colleagues and stakeholders, ensuring understanding of technical concepts and fostering collaboration.

Preferred qualifications

• Experience working with globally distributed systems and platforms.
• Proven track record of building and scaling infrastructure to support high availability and performance requirements, handling millions of requests per second.