Office Manager

Optiver’s Office Operations team is responsible for the physical space, health & safety, security, hospitality, catering and office administration. As the Manager of Office Operations in our New York office, the successful candidate will need to be both hands on day-to-day and skilled at executing our goal of creating a best-in-class employee, candidate and guest experience.

What you’ll do:

A highly visible and interactive role, this person will be responsible for proactively identifying opportunities to develop an office environment that aligns to our culture of high performance and high reward. This role will be varied and we are looking for someone who is eager to get stuck into both the operational and strategic sides of Office Operations.

As an Office & Facilities Manager, your key responsibilities will include:

• Ownership, planning and execution of all Office Operations initiatives, such as:
  • Facilities management
  • Office management
  • Remodelling
  • Personnel moves
  • Front of house and receptionist duties during the initial phase of our office opening
  • External vendor management
  • Health & safety
  • Office administration
  • On-site daily catering and provision of food & beverages
• Establishing and maintaining effective communication and strong relationships across the organisation with the goal of creating a best-in-class employee experience.
• In partnership with Optiver’s Senior Facilities Manager, establishing high-level goals, policies and processes based on business impact and return on investment.
• Providing oversight on all aspects of space planning, including working with business leaders to understand ongoing short and long-term space requirements, tracking and reporting on occupancy/capacity, and working with external partners including building management, general contractors and individual trades.
• Supporting senior leader alignment and communication around any office or space renovations and act as point of escalation on such projects.
• Monitoring SLAs, KPIs and contractual agreements of external partners. Where required, evaluating alternative providers and support necessary change management.
• Overseeing the local Office Operations budget ensuring the proper procedures are in place to track, analyse and report costs on a regular basis.
• Partnering with IT Operations on crossover facilities projects.
• Aligning office administration with the overarching approach and utilization of applications across Optiver offices.Collaborating with Recruitment and HR to find on-going opportunities to support a strong culture and retention of top talent, ensuring an excellent employee experience.

What you’ll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the toughest problems in the financial markets.

In addition, you’ll receive:

• The opportunity to work alongside best-in-class professionals from over 40 different countries.
• Ownership over initiatives that directly solve business problems.
• 401(k) match up to 50% and fully paid health insurance.
• 25 paid vacation days alongside market holidays.
• Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more.

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Who you are:

• 3+ years’ experience in a fast-paced, start-up style environment.
• Solid experience with facilities management, remodelling and restacks.
• An understanding of building infrastructure/MEP fundamentals, such as HVAC, electrical, plumbing etc.
• High resiliency to competing priorities and uncompromising focus on quality.
• Ability to build strong relationships and credibility across a broad range of stakeholders.
• Professional verbal and written communication skills.
• Excellent organisation and leadership skills.
• Patience and understanding when analysing data and its use in critical problem solving.
• Flexibility to work occasional evenings or weekends.
• Ability to work independently with minimal supervision in high-pressure situations.

Who we are:

At Optiver, our mission is to improve the market by injecting liquidity, providing accurate pricing, increasing transparency and stabilizing the market no matter the conditions. With a focus on continuous improvement, we prioritize safeguarding the health and efficiency of the markets for all participants. As one of the largest market making institutions, we are a respected partner on 100+ exchanges across the globe.

At Optiver, we are committed to creating a diverse and inclusive environment of mutual respect. Optiver recruits, employs, trains, compensates and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.