Enterprise Support Technician

The Enterprise Operations team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical connection points, with our internal customers. This role is reporting into the Enterprise Operations Manager in the Engagement team, and requires a diverse and flexible skill-set for supporting a wide set of services such as incident management, AV/VC, Events, Server, Networking, etc, that we offer across our brands of companies (Facebook, Instagram, WhatsApp, Threads and Oculus). Our goal is to deliver technical/non-technical support with customer service, satisfaction and timeliness.