Business Operations Lead, Metaverse

The Business Operations team in the Metaverse organization serves as a centralized hub for all strategy and operations for both the product and the business, working closely with leadership to help them grow, scale, and run their product groups effectively. The team’s goal is to help the Metaverse org make the best strategic decisions possible and execute with speed, efficiency, and precision. As a Business Operations Lead, you will help support the product group’s strategic priorities, outline data-driven strategic decisions, and frame actionable recommendations. This role reports to the Director, Strategy & Operations and will directly support the Horizon OS Product Group. You will manage ongoing programs that support the team and the product, ensuring they are well run, have a high ROI, and continue to align closely to our goals for the year. You will serve as an accelerant to complex projects that need a driver who can bring together the right stakeholders, develop frameworks, align on tradeoffs, and move to next steps. You will provide strategic program management and execution leadership on programs ranging from headcount allocation and tracking, opex allocation and tracking, team operations, process improvement, and employee engagement programs, enabling our team to execute and innovate at speed. You will help the Horizon OS and broader Metaverse leadership effectively allocate resources, both within and across product portfolios, by providing a holistic understanding of our products, markets, and more.