Partner Operations Sr Analyst

Who we seek: 

We’re looking for a strategic and hands-on Partner Operations Sr. Analyst to join our Global Business Operations team. This role is pivotal in driving operational excellence and enabling our partner organization to achieve its goals. You will be responsible for managing the BigID Partner Portal, reporting on key performance indicators, assigning inbound partner deal registrations, and owning processes that boost the productivity of our internal partner team and our external partner network. Well qualified candidates will have prior experience in partner operations at a high growth technology company.

You’re a self-starter with a passion for problem-solving and data-driven decision-making. You’re comfortable navigating between high-level strategy and tactical execution, collaborating with stakeholders across alliances, sales, finance, and more. You can effectively communicate both verbally and in writing to a variety of audiences.

What you’ll do: 

• Collaborate with leaders in shaping the partner strategy and bringing that strategic vision to life
• Build and maintain reports and dashboards that measure partner performance 
• Maintain and optimize partner tools (e.g., CRM, PRM, Crossbeam) to boost productivity and reporting
• Support partner teams through the creation of playbooks that capture best practices around partner onboarding and development
• Manage inbound deal registrations ensuring the appropriate sales team member is notified quickly 
• Lead calls that establish a regular cadence for the team to be reviewing and actioning key items
• Help with the creation and launch of BigID’s Partner Directory and App Marketplace
• Identify opportunities to automate workflows and improve partner-related processes

What you’ll bring: 

• 5+ years of experience in sales operations, revenue operations, or partner operations in a B2B SaaS environment
• Proficiency in CRM tools (e.g., Salesforce) 
• “Self-starter” mentality with experience in fast-paced environments
• Strong analytical ability with the ability to interpret data and translate insights into business recommendations
• Proficiency in data visualization tools (e.g., Looker, Tableau).
• Passion for problem-solving and process improvement
• Experience with various partner-focused technologies (e.g., Impartner, Crossbeam, Salesforce, etc.)
• Strong attention to details
• Excellent verbal and written communication skills
• Strong organization skills with the ability to manage multiple ongoing projects for various stakeholders
• English fluency (written and spoken)

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission always to stand out

The annual base salary range is $100,000 – $130,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

BigBenefits: 

💻 Work from home with a global remote-first community

🏆 Global Culture Corner

🏝️ Flexible PTO and Quarterly Volunteer Days

💸  Equity Participation

🏥 100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance 

📚 Learning & Development Opportunities 

💰 Fidelity Employer Sponsored 401K 

📣 Robust DEI Program with several vibrant ERG communities

🍼 Paid Parental Leave

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