Enable
Senior Implementation Analyst
🌎
Toronto, ON
4d ago
👀 3 views
📥 0 clicked apply
Job Description
At Enable, we are transforming the supply chain with our cutting-edge rebate management software. We see rebates as a strategic advantage, strengthening partnerships, driving smarter decisions, and unlocking significant value across the entire supply chain – from manufacturers to consumers.
After securing $276M in Series A-D funding, we are positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier talent committed to reshaping the industry.
Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.
Job Summary
As a Senior Implementation Analyst, you will be a go-to member of our Customer Success (CS) team. You will take a leading role in an implementation team, working alongside a Customer Success Manager (CSM), to deliver value to our customers through Enable’s software. A key element of your role will be identifying the requirements of customers and owning the configuration and delivery of complex solutions that fulfill these requirements. This will include delivering training to customers, validating data and providing ongoing support for the software once it has been adopted by customers.
You will lead the delivery of projects for mid-market and enterprise customers and be a key member of the project team working with strategic customers. Your project management and delegation skills will allow you to expertly manage projects, ensuring that key deadlines are met. As a senior member of the team, you will be expected to contribute to wider initiatives within the business and define implementation standards, while helping your colleagues grow within their roles.
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