BaND, Data Center Provisioning, Brick and Network Deployment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Work hard, have fun, and make history at Amazon Web Services! If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.

The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented Data Center Operations Technician to drive Data Center capacity planning and delivery in AMER. You will work with teams across the AWS Organization to plan and deliver customer capacity to the local data center installation & deployment technicians to facilitate smooth capacity execution. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical capacity.

Key job responsibilities
* Work closely with Infra Delivery Install & Deployment Technicians, Supply Chain & Procurement, and Technical Program Manager teams to ensure fast, smooth delivery of on-demand data center capacity.
* Knowledge of network cabling and optic types.
* Experience with cabling infrastructure best practices and methodologies.
* Familiarity with common networking terms.
* Ensure adherence to timelines and SLAs.
* Manage multiple competing priorities simultaneously.
* Automate tasks, create and modify tooling, or propose new SOPs.
* Participate in global metric reviews and lessons learned.
* Meets/exceeds Amazon’s leadership principles requirements for this role.
* Keep the customer experience as the primary focus.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Brick and Network Deployment team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. Provisioners are responsible for coordinating with the Build’s Infra TIPMs, IDND, Infra Delivery Install & Deployment, and Supply Chain to ensure data center capacity is planned and delivered on time.- 2+ years of experience managing projects in a Data Center or Networking environment.
- 2+ years of experience with cabling infrastructure best practices and methodologies.- Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau.
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e., network, data center, hardware, software).

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.