Communications Intern, Channel + Corporate

The community you will join:

Airbnb is seeking Communications Interns for our 2025 Summer Intern Program from May 19, 2025 - August 8, 2025.

The Communications team is responsible for telling the Airbnb story around the world. Whether it's speaking to media and bloggers, Hosts and guests, industry commentators, thought leaders or the wider community, the Communications team is the voice of Airbnb. As an intern, you’ll be matched to one of the following two teams:

• Channel Communications - responsible for the strategy and execution of company campaigns, comms campaigns and editorial  content across comms-owned channels (social, influencer + Airbnb Newsroom). We define how Airbnb as a brand shows up externally on our social platforms, manage and ensure alignment of the Global Comms calendar, oversee and manage our proactive community engagement and rapid response social  strategies, and deploy robust reputation and issues management tracking. We’re also responsible for helping deliver stories and campaigns that keep Airbnb front of mind, helping to stimulate word-of-mouth and increase brand affinity. This team also develops and executes social influencer programs that support overarching communications goals and campaigns across TikTok, Instagram, and Twitter.
• Corporate Communications - Responsible for assisting the team in our work to defend the company from a corporate, trust and safety, crisis and executive standpoint, while proactively concepting tactics to share positive news about all aspects of our business and maintaining and shaping a corporate narrative that aligns with the company’s initiatives, such as our product launches.

The difference you will make:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Own and complete a capstone project from beginning to end
• Collaborate with multiple team members to achieve project milestones
• Communicate with stakeholders across different teams to provide project updates
• Seek and provide feedback throughout the internship
• Actively participate in and contribute to the Communications team and broader Airbnb community

A typical day:

You’ll get first-hand experience on what it is like to be on the Communications team at Airbnb. You can expect to:

• Monitor and analyze brand and competitor social media, providing insights and research
• Analyze social media performance for brand and influencer partners, preparing metrics and reports
• Create slide decks, documents, and compile editorial press pitches and Newsroom posts
• Facilitate Host outreach for approvals on featuring stays in press and obtaining photo credits
• Support program management of campaigns, including drafting briefs, press materials, and maintaining trackers
• Assist in talent consultant needs, team coordination, and scheduling meetings/travel
• Collaborate with internal teams and agencies to develop global media strategies for consumer campaigns
• Stay informed about evolving trends through social media monitoring and news cycles, identifying press opportunities
• Track performance of evergreen influencer program
• Manage inbound influencer requests
• Flag and contribute to opportunities for real-time social content
• Help plan surprise & delight trips based on social media listening 

Important Note: The Communications team is global and frequently works with employees in other time zones. If hired as an intern, you may need to accommodate global teammates from time-to-time, but should expect to primarily be available during Pacific Time business hours.

Your expertise:

This opportunity is for first-year Master students (preferred) and third-year Bachelor students graduating between December 2025 - June 2026 with the following skills and background:

• Undergraduate major or graduate program in Communications, Journalism, Media Studies, Public Relations, or similar field
• Previously worked in a PR agency, Communications team, or newsroom
• Excellent writing skills with a keen eye for detail to ensure accuracy and quality
• Strong verbal communication abilities complemented by interpersonal skills that allows effective collaboration
• Proficient in time management and organization, with the ability to manage quick and unexpected deadlines
• Adaptability and flexibility to handle fast-paced environments and unexpected deadlines
• Familiarity with social media platforms and landscapes (ie. X, TikTok, LinkedIn, etc.)
• Experience in building organic campaigns and strategies for favorable press and social buzz, creating social media content, or community engagement
• Interest in and basic understanding of the business and branding and a passion for pop culture, social media, and trends
• Passion for the Airbnb mission; experience with the platform is a plus!
• Work authorization for employment in the United States is required (CPT/OPT is accepted) - visa sponsorship is unavailable

How to apply:

In addition to your resume, please submit: 

• A cover letter that answers the following questions: (1) What is your favorite Airbnb media campaign to date and why? (2) What are your near-term or long-term career goals and how will this internship with the Airbnb Communications team help you get there? (3) Select one of the experiences/projects listed on your resume and expand on why it makes you a strong candidate for the Communications Intern role.
• A writing sample that showcases your communication skills. This could be an assignment from a Communications or related course, a blog post, news article, op-ed, social media copy, or similar piece of writing. We ask that you submit a writing sample that you have already created (e.g., a class assignment, published work, or personal project). There is no need to write something new specifically for this application. The writing sample should be 2–3 pages of content. If submitting a shorter piece, such as social media copy, please combine multiple examples to meet this length requirement.

Application deadline: Friday, January 17, 2025 @ 11:59 pm PST

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment to Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.