Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
At Kaseya, we believe success is built on strong partnerships — both with our customers and our people. If you're someone who thrives on understanding others' needs, solving business challenges, and helping organizations grow through strategic guidance, you might be the right fit for our team.
We’re not just looking for a salesperson — we’re looking for a relationship builder, a problem solver, and a strategic thinker who wants to grow professionally in a high-impact, fast-paced environment. Whether you're coming from account management, customer success, consulting, or sales, your ability to understand client goals and drive value will be key.
What You'll Do as an Account Manager:
Serve as a trusted advisor to clients by proactively understanding their goals and recommending solutions that drive success.
Cultivate long-term partnerships with customers through ongoing communication, insight, and personalized support.
Identify opportunities to expand product adoption and introduce customers to features or services that align with their evolving needs.
Analyze usage trends and customer feedback to remove friction, maximize adoption, and deliver measurable results.
Collaborate across teams — from product to support — to ensure your clients receive exceptional experiences and solutions.
Educate and engage clients through tailored conversations, product walkthroughs, and strategic planning sessions.
Act as a key voice of the customer, influencing internal improvements and innovations that enhance service delivery.
Why This Role is Different:
This is a high-growth, high-reward opportunity where you’ll be empowered with ongoing training, executive mentorship, and clear advancement paths. You’ll be part of a culture that values initiative, creative thinking, and long-term client success — not just transactions.
What We're Looking For:
1–2 years of experience in a B2B role involving client interaction — sales, customer success, consulting, or account management all welcome
Passion for helping customers achieve their goals through technology
A strong communicator who excels in building rapport and understanding business needs
Comfortable working in a fast-moving environment with clear goals and high standards
Organized, coachable, and self-motivated — someone who takes ownership and pursues growt
Familiarity with CRM tools like Salesforce and a commitment to data-driven decision-making
Why Kaseya?
Kaseya is a global leader in IT management solutions — but what sets us apart is our people. We invest in your development, reward your results, and give you the tools to build a meaningful, high-growth career. Join us and be part of a team that’s transforming the way businesses leverage technology to scale and thrive.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
